Global Hospitality Services Leadership
|Duration:||2 Semesters (8 Months)|
|Credential Awarded:||Ontario College Graduate Certificate|
|Work-Integrated Learning:||Optional Work Term|
The Global Hospitality Service Leadership program is designed to provide you with the leadership skills to support the global hospitality service economy. You will be able to respond to the shift in global economic and business management practices from product to service. An emphasis is placed on recognizing new opportunities and developing new service categories and market segments while supporting the implementation of organizational change. This program will introduce you to leadership and innovative service models, digital management and the effective use of predictive analytics and measurements, as well as live-data service with an intimate view of customer knowledge for the hospitality industry. Gain the leadership skills to work in open and interconnected systems within organizations, and the business acumen to assist managers, visionaries, and entrepreneurs. Become a sough-after professional able to empower and lead employees to operationalize visions and creatively sustain competitive advantage in a constantly changing global business climate.
- An Ontario university/college degree or three-year college diploma, or equivalent. Applicants with a combination of postsecondary and significant related work experience may be considered. A resume and references will be requested.
- English proficiency at the graduate level.
As a program graduate, you’ll be equipped with the tools and techniques to find work in a wide range of industries, including: hospitality and tourism, service-related industries and technology-driven industry in hospitality.
The Degree and Credit Transfer Office provides a number of services for students continuing their education at Seneca, and for graduating students considering degree transfer options.
Through transfer agreements and institution partnerships, graduates of this Seneca College program may be eligible for credit at various post-secondary institutions. Please refer to the Degree Transfer Guide for more information.
Transfer Credit may be granted for courses deemed equivalent to courses at Seneca that have been completed at recognized postsecondary institutions. Additional information is available online.
Important Academic Dates
Please take a few moments to view Important Academic Dates for your relevant term.
Please select the curriculum from the Academic Year in which you started (or will be starting) your studies. An Academic Year begins in September and ends in August of the following year.
2017/2018 Academic Year
|GBD120||Service Leadership Strategy|
|GBD130||Global Business Communications, Ethics and CSR|
|GBD160||Integrated Project / Field Work I|
|GBD205||Data Analytics and Finance|
|GBD250||Integrated Project II / Field Work II|
|GSL200||Strategic Service Planning|
|GSL225||Leadership in Change Management|
|GSL250||Evaluating and Measuring Service Strategies|
|GSL275||Leadership in a Global Context|
|GSL300||Leadering Effective Teams|
|MGM721||Seminar in Decision Theory|
|WTP100||Work Term Preparation|
|Domestic Admissions Advisor:||To be announced.|
|International Admissions Advisor:||International Admissions
(416) 491-5050 Ext. 22364
(416) 491-5050 Ext. 77435
|Student Advisor:||Angela Sakellariou
(416) 491-5050 Ext. 77636
|Program Coordinator:||Athena Hurezeanu
(416) 491-5050 Ext. 26093
|Program Chair:||Angela Zigras
(416) 491-5050 Ext. 77531
|Financial Aid & Awards|