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Global Hospitality Operations Management

Global Hospitality Operations Management

Program Code:GOM
Campus:Markham
Duration:2 Semesters (8 Months)
Offered:Summer
Fall
Winter
Credential Awarded:Ontario College Graduate Certificate
Work-Integrated Learning:Optional Work Term

Program Description

Lead Around the World

Seneca's Global Hospitality Operations Management program is a dynamic interdisciplinary business program that is designed to develop your strategic and operational management skills. You will discover a world of opportunity in this multibillion-dollar hospitality industry that is fueled by the delivery of outstanding service. Learn all you need to know about the business of hospitality and tourism, gain an understanding of key business practices in operations management, revenue management, marketing techniques and develop the exceptional service leadership skills you need to be a sought-after professional within this multifaceted global industry.

Explore an MBA - International Study Abroad Opportunity

This program provides an opportunity to earn an MBA in Global Hospitality Business Development from IMI International Management Institute Switzerland in Luzern. IMI is one of the leading Hotel and Tourism Management schools in the world.

Once you've completed your graduate certificate in Global Hospitality Operations Management at Seneca, you can apply to IMI for one-term (11-week) to complete the MBA program. The MBA in Global Hospitality Management is an international degree that will prepare you to further progress within your management career in the industry.

What You'll Learn

Throughout the program you'll learn from industry leaders and educators while utilizing state-of-the-art labs, business case studies and field work projects to enhance your expertise.

The program will focus on developing your core skills in service design, delivery and experience. You'll learn to create a highly innovative culture that links service design directly to the consistent delivery of business processes and systems used by firms across the competitive global hospitality and tourism industry.

Admission Requirements

Program Eligibility:

  • Ontario university/college degree or college diploma, or equivalent
  • English proficiency at the postsecondary level

International Students: apply online using Seneca's International Web Application

 

Fees

Loading Tuition Costs

Your Career

As a program graduate, you'll be equipped with the tools and techniques to find work in a wide range of hospitality, travel and tourism related roles including: Assistant Manager – Operations, Assistant Manager – Hotel, Banquet Manager, Catering Sales Manager, Conference Service Manager, Travel and Tourism Manager in – Projects, Sales and Marketing, Experience, Customer Retention of Hotel Accounts among others.

Take your newly developed skills and knowledge back home to broaden your employment prospects or you may be able to extend the duration of your Canadian experience by obtaining a 1-3 year post-graduate work permit.

Work-Integrated Learning - Optional

Optional Work Term

Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment.  The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility.  Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

Transfer Credit/Pathways

The Degree and Credit Transfer Office provides a number of services for students continuing their education at Seneca, and for graduating students considering degree transfer options.

Through transfer agreements and institution partnerships, graduates of this Seneca College program may be eligible for credit at various post-secondary institutions. Please refer to the Degree Transfer Guide for more information.

Transfer Credit may be granted for courses deemed equivalent to courses at Seneca that have been completed at recognized postsecondary institutions. Additional information is available online.

Important Academic Dates

Please take a few moments to view Important Academic Dates for your relevant term.

Courses

Please select the curriculum from the Academic Year in which you started (or will be starting) your studies. An Academic Year begins in September and ends in August of the following year.

2017/2018 Academic Year

Semester 1
GBD110 Services Marketing
GBD120 Service Leadership Strategy
GBD130 Global Business Communications, Ethics and CSR
GBD160 Integrated Project/Fieldwork I
GBD205 Data Analytics and Finance
MKM915 Digital Marketing
OPR725 Project Management
 
Semester 2
FIN230 Yield and Revenue Management
GBD250 Integrated Project/Fieldwork II
GOM240 Strategic Management of Customer Relationships
HSP260 Hospitality Risk Management and Guest Security
MGM721 Seminar in Decision Theory
OPM220 Operations Management
WTP100 Work Term Preparation (Work-Integrated Learning option only)
 
Work-Integrated Learning Term
GOM441 Global Hospitality Business Management, Work Term (Work-Integrated Learning option only)

2016/2017 Academic Year

Semester 1
GBD110 Services Marketing
GBD120 Service Leadership Strategy
GBD130 Global Business Communications, Ethics and CSR
GBD160 Integrated Project/Fieldwork I
MGM721 Seminar in Decision Theory
MKM915 Digital Marketing
OPR725 Project Management
 
Semester 2
FIN230 Yield and Revenue Management
GBD250 Integrated Project/Fieldwork II
GOM200 Managing the Global Distribution System (GDS)
GOM240 Strategic Management of Customer Relationships
HSP260 Hospitality Risk Management and Guest Security
OPM220 Operations Management
CPP100 or
WTP100
Co-op Professional Theory (Work-Integrated Learning option only) or
Work Term Preparation (Work-Integrated Learning option only)
 
Work-Integrated Learning Term
CPP200 or
WIL100
Work-Integrated Learning Professional Practice (Work-Integrated Learning option only) or
Work-Integrated Learning (Work-Integrated Learning option only)
CWT100 or
GOM441
Work Term (Work-Integrated Learning option only) or
Global Hospitality Business Management, Work Term (Work-Integrated Learning option only)

Contact Us

www.senecacollege.ca/school/tourism
Admissions Advisors:
Domestic Admissions Advisor: Alex Tyo
(416) 491-5050 Ext. 22804
Alexander.Tyo@senecacollege.ca
International Admissions Advisor: International Admissions
(416) 491-5050 Ext. 22364
InternationalAdmissions@senecacollege.ca
Registration & Records Advisor:
  Marc Combetto
(416) 491-5050 Ext. 77435
Marc.Combetto@senecacollege.ca
Program Contacts:
Student Advisor: Angela Sakellariou
(416) 491-5050 Ext. 77636
Angela.Sakellariou@senecacollege.ca
Program Coordinator: Athena Hurezeanu
(416) 491-5050 Ext. 26093
Athena.Hurezeanu@senecacollege.ca
Work-Integrated Learning Coordinator: Kim Adshade
(416) 491-5050 Ext. 77622
Kim.Adshade@senecacollege.ca
Program Chair: Angela Zigras
(416) 491-5050 Ext. 77531
Angela.Zigras@senecacollege.ca
Additional Contacts:
  Financial Aid & Awards
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